Privacy Policy

English Version

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Last updated: 2026-01-28

Owner: Alana Wina Trudi — Jalan Batu Cermin, Sempaja Residence No. 1, Samarinda 75119

Scope

This policy applies to all services provided by Alana Wina Trudi — including websites, apps (e.g. Hobbestie, Alana AI), and other digital services under our management.

About Alana AI

Alana AI is an AI chatbot that provides personalized guidance to help you understand and explore your soulprint — the unique patterns of your personality, values, and personal potential.

This service uses artificial intelligence technology to conduct interactive conversations, analyze your responses, and provide meaningful insights about your personal development journey.

Information We Collect

When you use our services, we may collect:

  • •Identity & contact information: name, email address, username, password (if you register), other contact info you provide.

  • •AI conversation data (Alana AI specific): messages you send to Alana AI, your responses to questions, information you share about yourself, preferences, values, and personal goals used to provide more accurate soulprint guidance.

  • •Technical & usage data: IP address, device type, operating system, browser/app info, usage logs, which features you access, how you interact with our services.

  • •Preferences & settings: if you choose to save preferences, personalization settings, or related data.

  • •Anonymous / aggregated data: usage statistics, analytics data, non-personal data that help us understand usage and improve service.

We only collect data when necessary for providing services, and with your consent when required.

How We Use Your Data

Your data may be used to:

  • •Provide, operate, and maintain our services (account, features, service performance).

  • •Handle important communications: updates, notifications, support, critical information.

  • •Improve service: analytics, bug fixing, optimizing user experience, developing new features.

  • •Store preferences & settings to personalize and enhance user experience.

  • •Comply with legal or administrative obligations if required.

AI Processing (Alana AI)

Alana AI uses artificial intelligence technology to process your conversations and provide personalized guidance. Your conversation data may be processed by third-party AI service providers to generate responses and insights.

We select AI service providers committed to data security and privacy. Your data is processed solely to provide Alana AI services and is not used by third parties to train their AI models or for other purposes without your consent.

You can request deletion of your conversation history at any time through account settings or by contacting us.

Sharing Data With Third Parties

We do not sell or rent your personal data to third parties.

We may engage third-party service providers (e.g. hosting, analytics, technical services) when needed for operations; data sharing is limited to what is necessary, under agreements that ensure data protection.

We will inform users if there is any change in data-sharing practices.

Data Security & Retention

We commit to protecting your data through technical and administrative measures in line with industry standards.

Personal data will be retained as long as necessary to provide services or comply with legal obligations; you may request its deletion.

Your Rights

You have the right to:

  • •Access the personal data we have about you.

  • •Update or correct your data when inaccuracies occur.

  • •Request deletion of your personal data.

  • •Opt-out from data processing for certain purposes (if supported).

To exercise these rights, contact us at the contact info below.

Policy Changes & Consent

We may update this Privacy Policy at any time.

Changes will be published with an updated "Last updated" date.

Continued use of services after changes constitutes your acceptance of the new policy.

Contact

For privacy-related questions, complaints, or data requests, contact us at:

Address: Jalan Batu Cermin, Sempaja Residence No. 1, Samarinda 75119